FAQs
Q1 – Due to the large volume of requests received in a normal day, please consider the following when choosing a shipping method:
- UPS Next Day and 2nd Day Air is guaranteed in the US only.
- International shipments take 2 or more business days to arrive.
- United States Postal Service (USPS) shipments will take 5 to 7 business days within the US and up to 2 weeks Internationally (no tracking numbers will be provided).
- Requesters are expected to pay for shipping via UPS, or DHL carriers, please provide your account number in the provided field within the form.
- For expedited shipping, we ship via UPS and DHL. Our final pick up for the day is at 2:00 PM U.S. Central Time. Requests received after 12:00 Noon may not be shipped until the next day due to processing time.
- If you have a FedEx account, you may attach a pre-paid label as an image attachment in the portal. FedEx is not selectable as a shipping provider, but you can provide the FedEx account number and comments in the “Additional Comments” section.
Q2 – I need a label reprinted in order to ship, what do I do?
- Go to https://www.progressrail.com/en/Segments/Engines/EmissionsCompliance.html
- Select Power Products and then select Customer Power Products Reprint Label Request
- Select the Reprint button.
- Complete the required fields and click submit.
Q3 – What do I do with my old emissions label on the engine?
- Remove and destroy the previous Engine Emissions label.
- Apply the most recent Emissions certification label on the engine by following the instructions listed in the “Instructions for installation of emissions kit” ETI.
Q4 – Who needs to register the EPA Emissions Kit?
(a) If you are the engine installer, then you must:
- Go to https://www.progressrail.com/en/Segments/Engines/EmissionsCompliance.html
- Select Power Products and then select the Power Products Emissions Label Request tab or scroll down screen.
- Select the Emissions Label button.
- Complete the required fields and click submit.
(b) If you are a service provider who applies the emissions kit to the engine but does NOT install the engine:
- Go to https://www.progressrail.com/en/Segments/Engines/EmissionsCompliance.html
- Select Power Products and then select the Factory Power Products Label Request tab or scroll down screen.
- Select the Factory Label button.
- Complete the required fields and click submit.
- Allow 5-7 business days for shipping of labels. See FAQs Q1 for more information.
- Place the factory label on the engine.
- Ship to the engine installation location for the locomotive.
Q5 – When do I need to submit the final EPA labels request?
- It is recommended to submit the registration within two weeks of anticipated overhaul completion.
- Allow 5-7 business days for shipping of labels. See FAQs Q1 for more information.
- Follow registration instructions in Q5a.
Q6 – How do I find my Emissions Family to enter on the registration form?
- From the Engineering Test Instruction (ETI) provided with the emissions kit.