CUSTOMER SERVICE

Our team works hard to create lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We care about fostering the sustainable movement of goods and people for generations to come, and we know our customers care, too. Our strategic footprint ensures responsive, quality customer support all day, every day.

CONTACT US
CUSTOMER SERVICE

CUSTOMER SERVICE

SALES CONTACTS

INFRASTRUCTURE

ROLLING STOCK

EMD® CUSTOMER SERVICE

KERSHAW®

INTERNATIONAL

CLASS 1 RAILROADS

 

Jeff Harris

Director - Sales 
Hoover, AL
Phone: 205-901-9931   

EMAIL
 
TRANSIT, SHORT LINE, CONTRACTORS & INDUSTRIAL

 

Ed Saam

West Director - Sales 
Libertyville, IL
Phone: 224-545-0524         

EMAIL

 

Cory Burdick

East Director - Sales 
Albertville, AL 
Phone: 214-681-8825     

EMAIL
 
SENIOR VICE PRESIDENT - TRACK INFRASTRUCTURE

 

Patrick Jansen

Office Phone: 800-332-2457 | 256-505-6588
Cell Phone: 256-520-6249     

EMAIL

EMD® Customer Service

 

EMAIL

Mark Wuenstel

Vice President - Maintenance-of-Way
Office: 334-387-9303
Cell: 334-235-5660          

EMAIL

 

OEM PARTS & SERVICE

Parts Hotline
1-888-660-5252

 

Service Hotline
1-833-537-7782

 

VIEW MORE
 

INTERNATIONAL ROLLING STOCK 

 

Ahmed Moustehy

Vice President, International Sales Rolling Stock 

 

EMAIL
 

 

INTERNATIONAL INFRASTRUCTURE

 

SWITCHES & CROSSINGS | MAINTENANCE-OF-WAY

David May

International Sales Director 
+1-469-934-8284     

EMAIL
 

Adam Todd

Director, International Business Development
+44 (0) 7966 337924       

EMAIL

 

Luiz Melo

Business Development Manager Latin America
Phone: +55 (11) 4070-5288
Cell: +55 (11) 97019-0338          

EMAIL

 

Rob de Beer

Business Development Manager Australia 
+61 (0) 408 010 983 

EMAIL
 

INSPECTION & INFORMATION SYSTEMS

Michael Osterkamp

Head of Sales & Marketing
Carl-Benz-Straße 1
68167 Mannheim (Germany)
Office Phone: +49 621 12297 019
Cell Phone:  +49 173 3145892

EMAIL

 

SIGNALING

ECM spa
Via IV Novembre 29 - 51034, Serravalle Pistoiese
Pistoia, Italy
Partita IVA 00089860472
Tel. +39 0573 92.98.1

EMAIL

ACCESS IMPORTANT DOCUMENTS & ONLINE RESOURCES

PROGRESS RAIL CORPORATION

PROGRESS RAIL LOCOMOTIVE INC.

Formerly known as Electro-Motive Diesel

EDI TRANSACTION SETS

CUSTOMER SERVICE DOCUMENTS

PROGRESS RAIL AUSTRALIA