CONTACT NUMBERS
EMD® Customer Service (US)

1-800-255-5355
Progress Rail Corporate Office (US)

1-800-476-8769

CUSTOMER SERVICE

Our team works hard to create lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We care about fostering the sustainable movement of goods and people for generations to come, and we know our customers care, too. Our strategic footprint ensures responsive, quality customer support all day, every day.

CONTACT US
CUSTOMER SERVICE
CUSTOMER SERVICE

CUSTOMER SERVICE

Corporate Email
info@progressrail.com

EMD® Customer Service
customer.service.emd@PROGRESSRAIL.com

SALES CONTACTS

INFRASTRUCTURE

CLASS 1 RAILROADS

 

Jeff Harris

Director - Sales 
Hoover, AL
Phone: 205-901-9931   

EMAIL
TRANSIT, SHORT LINE, CONTRACTORS & INDUSTRIAL

 

Ed Saam

West Director - Sales 
Libertyville, IL
Phone: 224-545-0524         

EMAIL

 

Cory Burdick

East Director - Sales 
Albertville, AL 
Phone: 214-681-8825     

EMAIL
INTERNATIONAL SALES
 

David May

International Sales Director 
Phone: +1-469-934-8284      

EMAIL
 

Adam Todd

Director, International Business Development
Phone: +44 (0) 7966 337924       

EMAIL

 

Luiz Melo

Business Development Manager, Latin America
Phone: +55 (11) 4070-5288
Cell: +55 (11) 97019-0338          

EMAIL
 

Simon Kentfield

PRS UK Sales Director 
Phone: +44 (0) 114 2841 634
Mobile: +44 (0) 7808 897092     

EMAIL

 

Rob de Beer

Infrastructure - Business Development Manager, Australia 
Phone: +61 (0) 408 010 983 

EMAIL
 
SENIOR VICE PRESIDENT - TRACK INFRASTRUCTURE
 

Patrick Jansen 

Office Phone: 800-332-2457 | 256-505-6588
Cell Phone: 256-520-6249     

EMAIL

ROLLING STOCK

United States - Eastern Region

Dwane Slate 
General Manager Sales & Marketing
Office Phone: 904-395-6031
Cell Phone: 904-631-7309

EMAIL

 

United States - Western Region

Todd Ramm 
Regional Executive Director

EMAIL
 

Canada

Todd Ramm 
Regional Executive Director

EMAIL

Rob Robinson 
Account Executive, Aftermarket Sales

EMAIL

Jason MacLennan 
General Manager, Sales & Marketing
Phone: 708-387-6717

EMAIL

 

Mexico

Mauro Soto 
Regional Executive Director
Phone: +1-913-742-9640

EMAIL

Noel Valdivia
Sales Manager

EMAIL

 

South America

John Susin 
Regional Manager
Phone: +1-708-387-3927

EMAIL
 

Brazil

Andreas Naf 
Director of Sales and Marketing

EMAIL
 

UK/Europe

Jon Caen 
Sales Director

EMAIL
 

Middle East/Africa

Ramzi Imad 
Regional Executive Director - International

EMAIL
 

Russia/CIS

Mumin Azamhkuzhaev
Eurasia General Manager

EMAIL
 

Pakistan

Ali Irfan Malik 
Sales Coordinator

EMAIL
 

Turkey

Mumin Azamkhuzhaev 
Eurasia General Manager

EMAIL
 

Southeast Asia

Matthew Dunwoodie 
Area Sales Manager

EMAIL
 

Australia

Brett McLennan 
General Manager - Freight Business Develoment

EMAIL
 

China

Ni Zaoyu 
Country Manager

EMAIL
 

India

Abhinav Pamulaparthy 
Supply Chain Director

EMAIL
 

All Other Countries

info@progressrail.com

EMAIL

Craig A. McKeen

General Manager, Sales and Marketing
Office Phone: 708-387-3640
Cell Phone: 708-710-1336

EMAIL

Eric Smith
General Manager, Sales and Marketing, Passenger Locomotives - West
Phone: 708-557-5260

EMAIL

Gary Lawrence 
Manager, Locomotive Sales & Leasing
Phone: 318-780-1260

EMAIL

Reconditioned & Repurposed Components 

Lisa Martin 
Sales Specialist
Phone: 256-505-6580

EMAIL

 

EMD® Parts

EMD® Customer Service
1-800-255-5355

EMAIL

Barry Bigelow 
General Manager, Sales & Marketing

EMAIL

Mike MacMahon 
Director of Railcar Leasing

EMAIL

Jay Hatfield 
Director of Business Development

EMAIL

Ryan Davis 
Vice President
Freight Car Repair, Wheel, Axle, Bearing, Parts & Recycling
Phone: 256-505-6593

EMAIL

Ryan Davis 
Vice President
Freight Car Repair, Wheel, Axle, Bearing, Parts & Recycling
Phone: 256-505-6593

EMAIL

Dwight Porter 
National Sales Manager, Powder River Basin
Office Phone: 308-262-1727
Cell Phone: 308-279-0674
Fax: 308-262-1608

EMAIL

Repair Sales
800-476-8769

 

KERSHAW® MAINTENANCE OF WAY


Hal Acree 

National Sales Manager - Vegetation/Utility
Lafayette, IN
765-404-2550

EMAIL

 

Sid Harmon 

Technical Sales Executive
Montgomery, AL
334-782-9906

EMAIL
 

Carlton Hardman 

Account Executive
Montgomery, AL
251-583-3704

EMAIL

Randy Chubaty 

National Sales Manager - Rail
Fairmont, MN
507-384-2577

EMAIL
 

Jennifer Kincaid 

Sales Executive - Rail
Bradenton, FL
414-369-9290

EMAIL

Parts Hotline
1-888-660-5252

 

Service Hotline
1-833-537-7782

 

Kirk Schirra 

Aftermarket Manager
Montgomery, AL
Office: 334-387-9301
Cell: 814-431-2129

EMAIL
 

Julian Howard

Sales Manager, Aftermarket Parts
Office: 334-387-9426
Fax: 334-387-9400
Cell: 334-235-0922

EMAIL
 

Wade Akers 

National Service Manager
Montgomery, AL
Office: 334-387-9403
Cell: 334-425-8123

EMAIL

David May

International Sales Director 
+1-469-934-8284      

EMAIL
 

Adam Todd

Director, International Business Development
+44 (0) 7966 337924       

EMAIL

 

Luiz Melo

Business Development Manager Latin America
Phone: +55 (11) 4070-5288
Cell: +55 (11) 97019-0338          

EMAIL

 

Rob de Beer

Business Development Manager Australia 
+61 (0) 408 010 983 

EMAIL

Mark Wuenstel 

Vice President - Maintenance-of-Way
Montgomery, AL
Office: 334-387-9303
Cell: 334-235-5660

EMAIL
 

ACCESS IMPORTANT DOCUMENTS & ONLINE RESOURCES

PROGRESS RAIL CORPORATION

PROGRESS RAIL LOCOMOTIVE INC.

Formerly known as Electro-Motive Diesel

EDI TRANSACTION SETS

CORE RETURN INSTRUCTIONS - US RETURNS

PROGRESS RAIL AUSTRALIA