CONTACT NUMBERS
EMD® Customer Service (US)

1-800-255-5355
Progress Rail Corporate Office (US)

1-800-476-8769

CUSTOMER SERVICE

Our team works hard to create lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We care about fostering the sustainable movement of goods and people for generations to come, and we know our customers care, too. Our strategic footprint ensures responsive, quality customer support all day, every day.

CONTACT US
CUSTOMER SERVICE
CUSTOMER SERVICE

CUSTOMER SERVICE

Corporate Email
info@progressrail.com

EMD® Customer Service
customer.service.emd@PROGRESSRAIL.com

Careers
VIEW & APPLY

SALES CONTACTS

INFRASTRUCTURE

CLASS 1 RAILROADS

 

Maggie Kukovich

Director - Sales   

EMAIL
TRANSIT, SHORT LINE, CONTRACTORS & INDUSTRIAL

 

Ed Saam

West Director - Sales 
Libertyville, IL
Phone: 224-545-0524         

EMAIL
INTERNATIONAL SALES
 

David May

International Sales Director 
Phone: +1-469-934-8284      

EMAIL
 

Adam Todd

Director, International Business Development
Phone: +44 (0) 7966 337924       

EMAIL

 

Luiz Melo

Business Development Director, LATAM
Phone: +55 (31) 3779-6729
Cell: +55 (11) 97019-0338          

EMAIL
 

Simon Kentfield

PRS UK Sales Director 
Phone: +44 (0) 114 2841 634
Mobile: +44 (0) 7808 897092     

EMAIL

 

Rob de Beer

Infrastructure - Business Development Manager, Australia 
Phone: +61 (0) 408 010 983 

EMAIL
 
SENIOR VICE PRESIDENT - TRACK INFRASTRUCTURE
 

Patrick Jansen

Office Phone: 256-505-6588
Cell Phone: 256-520-6249     

EMAIL
 
VICE PRESIDENT SALES - NORTH AMERICAN TRACK
 

Jeff Harris

Phone: 205-901-9931   

EMAIL

ROLLING STOCK

UNITED STATES

Gary Lawrence
Account Executive
Eastern Region

EMAIL

Todd Ramm 
Regional Executive Director
Western Region

EMAIL
 
CANADA

Todd Ramm 
Regional Executive Director

EMAIL

Jason MacLennan 
General Manager, Sales & Marketing
Eastern Canada – Montreal based

EMAIL

Rob Robinson 
Account Executive, Sales & Marketing
Western Canada – Calgary based

EMAIL

 

MEXICO

Mauro Soto 
Regional Executive Director

EMAIL

Noel Valdivia
Sales Manager

EMAIL

 

SOUTH AMERICA

Andreas Naf 
Director of Sales and Marketing

EMAIL

Henrique Miguel
Brazil - Sales Manager

EMAIL

Marcell Mazzo
South America (except Brazil) - Sales Manager

EMAIL
 
UK/EUROPE

Jon Caen 
Sales Director

EMAIL
 
MIDDLE EAST, AFRICA, & PAKISTAN

Samir Meziane 
Regional Executive Director

EMAIL

Ossam Shakoor
Middle East – Regional Director Sales

EMAIL

Jesus Cebrian
Africa - Sales Director (all countries except Egypt)

EMAIL

Ali Irfan Malik 
Sales Coordinator - Pakistan 

EMAIL
 
RUSSIA/CIS & TURKEY

Mumin Azamhkuzhaev
Eurasia General Manager

EMAIL
 
SOUTHEAST ASIA

Matthew Dunwoodie
Area Sales Manager

EMAIL
 
AUSTRALIA

Brett McLennan
VP - Australia

EMAIL
 
CHINA

Ni Zaoyu
Country Manager

EMAIL
 
INDIA

Leena Joshi
General Manager - Sales & Business Development

EMAIL
 
 

Gary Lawrence 
Manager, Locomotive Sales & Leasing
Phone: 318-780-1260

EMAIL

Jeff Chandler

Manager, Locomotive Leasing
Phone: 770-713-5013

EMAIL

Reconditioned & Repurposed Components 

Macy Pruitt 

Customer Service Specialist
Phone: 256-505-5029

EMAIL

 

EMD® Parts

EMD® Customer Service
1-800-255-5355

EMAIL

Barry Bigelow
General Manager, Sales & Marketing

EMAIL

Ryan Davis 
Vice President
Freight Car Repair, Wheel, Axle, Bearing, Parts & Recycling
Phone: 256-505-6593

EMAIL

Ryan Davis 
Vice President
Freight Car Repair, Wheel, Axle, Bearing, Parts & Recycling
Phone: 256-505-6593

EMAIL

Dwight Porter 
National Sales Manager, Powder River Basin
Office Phone: 308-262-1727
Cell Phone: 308-279-0674
Fax: 308-262-1608

EMAIL

Repair Sales
800-476-8769

 

KERSHAW® MAINTENANCE OF WAY


Hal Acree 

National Sales Manager - Vegetation/Utility
Lafayette, IN
765-404-2550

EMAIL

 

Mark Book

Account Executive - Vegetation/Utility
Montgomery, AL
502-432-9302

EMAIL
 

Carlton Hardman 

Account Executive
Montgomery, AL
251-583-3704

EMAIL

Randy Chubaty 

National Sales Manager - Rail
Fairmont, MN
507-384-2577

EMAIL
 

Jennifer Kincaid 

Sales Executive - Rail
Bradenton, FL
414-369-9290

EMAIL

Parts Hotline
1-888-660-5252

 

Service Hotline
1-833-537-7782

 

Julian Howard

Sales Manager, Aftermarket Parts
Office: 334-387-9426
Fax: 334-387-9400
Cell: 334-235-0922

EMAIL
 

Wade Akers 

National Service Manager
Montgomery, AL
Office: 334-387-9403
Cell: 334-425-8123

EMAIL

David May

International Sales Director 
+1-469-934-8284      

EMAIL
 

Adam Todd

Director, International Business Development
+44 (0) 7966 337924       

EMAIL

 

Luiz Melo

Business Development Director, LATAM
Phone: +55 (31) 3779-6729
Cell: +55 (11) 97019-0338          

EMAIL

 

Rob de Beer

Business Development Manager Australia 
+61 (0) 408 010 983 

EMAIL

Patrick Spence

Director - Maintenance-of-Way
Montgomery, AL
Office: 334-387-9405
Cell: 334-220-5448

EMAIL
 

ACCESS IMPORTANT DOCUMENTS & ONLINE RESOURCES

PROGRESS RAIL CORPORATION

PROGRESS RAIL LOCOMOTIVE INC.

Formerly known as Electro-Motive Diesel

EDI TRANSACTION SETS

CORE RETURN INSTRUCTIONS - US RETURNS

PROGRESS RAIL AUSTRALIA