CUSTOMER SERVICE
Our team works hard to create lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence. We care about fostering the sustainable movement of goods and people for generations to come, and we know our customers care, too. Our strategic footprint ensures responsive, quality customer support all day, every day.
CUSTOMER SERVICE
Corporate Email
EMD® Customer Service
Careers
SALES CONTACTS
INFRASTRUCTURE
TRANSIT, SHORT LINE, CONTRACTORS & INDUSTRIAL
West Director - Sales
Libertyville, IL
Phone: 224-545-0524
INTERNATIONAL SALES
International Sales Director
Phone: +1-469-934-8284
Director, International Business Development
Phone: +44 (0) 7966 337924
Business Development Director, LATAM
Phone: +55 (31) 3779-6729
Cell: +55 11 96551-6068
PRS UK Sales Director
Phone: +44 (0) 114 2841 634
Mobile: +44 (0) 7808 897092
General Manager, Track Operations, Australia
Phone: +61 (0) 423 600 239
SENIOR VICE PRESIDENT - TRACK INFRASTRUCTURE
Office Phone: 256-505-6588
Cell Phone: 256-520-6249
ROLLING STOCK
UNITED STATES
Gavin Bowie
General Manager, Sales & Marketing
Eastern Region
Todd Ramm
Regional Executive Director
Western Region
CANADA
Todd Ramm
Regional Executive Director
Jason MacLennan
General Manager, Sales & Marketing
Eastern Canada – Montreal based
Rob Robinson
Account Executive, Sales & Marketing
Western Canada – Calgary based
MEXICO
Mauro Soto
Regional Executive Director
Noel Valdivia
Sales Manager
SOUTH AMERICA
Marcell Mazzo
South America - Sales Manager
UK/EUROPE
Marin Mihaljevic
Sales Director
MIDDLE EAST, AFRICA, & PAKISTAN
Ossam Shakoor
Middle East – Regional Director Sales
Patrick Ryan
Africa - Sales Manager (all countries except Egypt)
Ali Irfan Malik
Sales Coordinator - Pakistan
RUSSIA/CIS & TURKEY
Mumin Azamhkuzhaev
Eurasia General Manager
SOUTHEAST ASIA
Matthew Dunwoodie
Area Sales Manager
AUSTRALIA
Nick Johnston
Director of Account Management and Customer Service
CHINA
Johnson Wang
Country Manager
INDIA
Leena Joshi
General Manager - Sales & Business Development
Craig A. McKeen
General Manager, Sales and Marketing
Office Phone: 708-387-3640
Cell Phone: 708-710-1336
Gary Lawrence
Manager, Locomotive Sales & Leasing
Phone: 318-780-1260
Roger Kelly
VP, Railcar Leasing
Phone: 256-302-0285
Bert Bray
VP, Freight Car Sales
Phil Mosteller
Director, Operations
Aaron Morgan
Manager, Freight Car Repair
ACCESS IMPORTANT DOCUMENTS & ONLINE RESOURCES
Conflict Minerals Position Statement >
PROGRESS RAIL CORPORATION
Sales Order Terms and Conditions >
American Recovery & Reinvestment Act 2009 >
PROGRESS RAIL LOCOMOTIVE INC.
Formerly known as Electro-Motive Diesel
Terms and Conditions of Sale >
EDI TRANSACTION SETS
Customers: Outbound Purchase Order Acknowledgement >
CORE RETURN INSTRUCTIONS - US RETURNS
Material Return Instructions > English
Instructions pour le retour du matériel > Français
Instrucciones de devolución de material > Español
PROGRESS RAIL AUSTRALIA
Sales Order Terms & Conditions >