ON-SITE & REMOTE EXPERTS

We ensure your locomotive fleet is not only expertly maintained to OEM standards, but also meets proper regulatory requirements. Progress Rail currently performs locomotive maintenance service for units around the world.

CONTACT US
Contract Maintenance & Customer Performance
Contract Maintenance & Customer Performance

CONTRACT MAINTENANCE & CUSTOMER PERFORMANCE

Contract Maintenance & Customer Performance ensures your locomotive fleet is not only expertly maintained to OEM standards, but also meets proper regulatory requirements. Progress Rail currently performs locomotive maintenance service around the world. Progress Rail’s locomotive maintenance services can save fleet owners up to 15 percent or more over a locomotive’s life cycle.

As part of our commitment to operational efficiency and reliability, our global support knows no boundaries – and ranges from Maintenance Service Agreements to OEM parts supply and technical support programs. This includes on-site and remote technical experts, UTEX and rebuilt components, locomotive retrofit and modernization across all EMD® locomotive models and vintages worldwide.  We currently provide this level of support for customers in North America, Mexico, the United Kingdom, Saudi Arabia, United Arab Emirates, India, Brazil, Australia and Indonesia. 

For the United Kingdom, we maintain EMD® Class 66 locomotives through our Doncaster, England facility and other facilities in Germany and the Netherlands. Our U.K.-based team also offers spare OEM parts for EMD® powered diesel-electric locomotives and carries a wide inventory in both the U.K. and continental Europe.

In Indonesia, we recently implemented the first locomotive contract maintenance program for the region, supporting modern EMD® GT38AC locomotives. We provide full parts and technical support and have partnered with a regional customer to ensure in-country maintenance is held to the highest standards. 

In Australia, our collaboration with Downer Rail for contract maintenance ensures optimum local and OEM product support. Our extensive rolling stock maintenance operations throughout Queensland includes the Progress Rail Redbank workshop in Brisbane, where we perform rolling stock component overhauls and warehouse parts. We also have a host of other operations in Australia to support customer performance.

 

FEATURED

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Our customers are our top priority, whether it be supplying them with locomotives or providing them with in-country service. We have embedded ourselves in Saudi Arabia to make sure our customers get the service they deserve. No matter where you are in the world, we want to provide you with top-quality products and service you can rely on. Let us know how we can help you today! A special thanks to the Saudi Railways Organization, Arabian Railway Company, and Saudi Railway Company.

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We spoke to GB Railfreight CEO John Smith and Engineering Director Robert Tiller about what it's like to work with us. Thank you for the kind words John and Robert! We love working with GBRf!

Progress Rail Saudi Arabia
GBRf Customer Testimonial

CONTACTS

UNITED STATES

Gary Lawrence 
Account Executive
Eastern Region

EMAIL

Todd Ramm 
Regional Executive Director
Western Region

EMAIL
 
CANADA

Todd Ramm 
Regional Executive Director

EMAIL

Jason MacLennan 
General Manager, Sales & Marketing
Eastern Canada – Montreal based

EMAIL

Rob Robinson 
Account Executive, Sales & Marketing
Western Canada – Calgary based

EMAIL

 

MEXICO

Mauro Soto 
Regional Executive Director

EMAIL

Noel Valdivia
Sales Manager

EMAIL

 

SOUTH AMERICA

Andreas Naf 
Director of Sales and Marketing

EMAIL

Henrique Miguel
Brazil - Sales Manager

EMAIL

Marcelo Mamud
South America (except Brazil) - Sales Manager

EMAIL
 
UK/EUROPE

Jon Caen 
Sales Director

EMAIL
 
MIDDLE EAST

Ramzi Imad 
Regional Executive Director - International

EMAIL
 
RUSSIA/CIS

Mumin Azamhkuzhaev
Eurasia General Manager

EMAIL
 
PAKISTAN

Ali Irfan Malik 
Sales Coordinator

EMAIL
 
TURKEY

Mumin Azamkhuzhaev
Eurasia General Manager

EMAIL
 
SOUTHEAST ASIA

Matthew Dunwoodie
Area Sales Manager

EMAIL
 
AUSTRALIA

Brett McLennan
VP - Australia

EMAIL
 
CHINA

Ni Zaoyu
Country Manager

EMAIL
 
INDIA

Abhinav Pamulaparthy
Supply Chain Director

EMAIL
 
AFRICA

Barend Hanekom
Sales Director - all countries except South Africa

EMAIL

Freedom Ndlovu
Sales Manager - South Africa

EMAIL

Craig A. McKeen

General Manager, Sales and Marketing
Office Phone: 708-387-3640
Cell Phone: 708-710-1336

EMAIL

Eric Smith
General Manager, Sales and Marketing, Passenger Locomotives - West
Phone: 708-557-5260

EMAIL

Gary Lawrence 
Manager, Locomotive Sales & Leasing
Phone: 318-780-1260

EMAIL

Jacob Creech 

Director, Locomotive Leasing
Phone: 256-302-4315

EMAIL

Reconditioned & Repurposed Components 

Macy Pruitt 

Customer Service Specialist
Phone: 256-505-5029

EMAIL

 

EMD® Parts

EMD® Customer Service
1-800-255-5355

EMAIL