Customer Service

Customer Service

Access Important Documents and Online Resources:

Conflict Minerals Position Statement


Progress Rail Services Corporation

Credit Application

Sales Order Terms and Conditions

American Recovery and Reinvestment Act 2009


Progress Rail Locomotive Inc.

(formerly known as Electro-Motive Diesel)

Credit Application 

Claim Form

Customer Care Log In

Partner Access

Terms and Conditions of Sale

End-User License Agreement


EDI Transaction Sets

Customers: Outbound Purchase Order Acknowledgement


Customer Service Documents

Material Return Instructions


Progress Rail Australia


Sales Order Terms & Conditions

Core Return Instructions

Statement of Warranty

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