Contract Maintenance & Customer Performance

We have unparalleled credentials in rolling stock maintenance. As part of our commitment to operational efficiency and reliability, our global support knows no boundaries – and ranges from Maintenance Service Agreements to OEM parts supply and technical support programs. This includes on-site and remote technical experts, UTEX and rebuilt components, locomotive retrofit and modernization across all EMD locomotive models and vintages worldwide.  We currently provide this level of support for customers in North America, Mexico, the United Kingdom, Saudi Arabia, United Arab Emirates, India, Brazil, Australia and Indonesia. 

For the United Kingdom, we maintain EMD Class 66 locomotives through our Doncaster, England facility and other facilities in Germany and the Netherlands. Our U.K.-based team also offers spare OEM parts for EMD powered diesel-electric locomotives and carries a wide inventory in both the U.K. and continental Europe.

In Indonesia, we recently implemented the first locomotive contract maintenance program for the region, supporting modern EMD GT38AC locomotives. We provide full parts and technical support and have partnered with a regional customer to ensure in-country maintenance is held to the highest standards. 

In Australia, our collaboration with Downer Rail for contract maintenance ensures optimum local and OEM product support. Our extensive rolling stock maintenance operations throughout Queensland includes the Progress Rail Redbank workshop in Brisbane, where we perform rolling stock component overhauls and warehouse parts. We also have a host of other operations in Australia to support customer performance.